Why my Enrollments and earning turn to zero ?

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Why my Enrollments and earning turn to zero ?

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Hi

I have published my first course on udemy yesterday, and after one hour i got 3 enrollments from several countries, and today all of students and earnings turn to zero, 

Is that a normal thing ?

2 ACCEPTED SOLUTIONS

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Hi @Zaid Codes 

 

First of all, congratulations on publishing your course! 

 

You can get the complete report regarding enrollments, students through the instructor dashboard after you log in to your Udemy account.  Also consider checking in the 'revenue report' to see if the students who purchased your course, have also requested return and refund.

 

Hope this helps!

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Udemy takes some time to update course revenue, enrolment, and rating details on the Courses page. Maybe Udemy review these details and update them accordingly on the Courses page.

You can see the complete details immediately on the Revenue Report page.

Don't worry this happens to everyone.

 

View solution in original post

4 Replies

Go to solution

Hi @Zaid Codes 

 

First of all, congratulations on publishing your course! 

 

You can get the complete report regarding enrollments, students through the instructor dashboard after you log in to your Udemy account.  Also consider checking in the 'revenue report' to see if the students who purchased your course, have also requested return and refund.

 

Hope this helps!

Go to solution

Thanks

Go to solution

Udemy takes some time to update course revenue, enrolment, and rating details on the Courses page. Maybe Udemy review these details and update them accordingly on the Courses page.

You can see the complete details immediately on the Revenue Report page.

Don't worry this happens to everyone.

 

Go to solution

congratulation and welcome in udemy communitry

udemy has apolicy student canrefund his money in amonth 

this may occure

 

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