@Abbie Thank you for explaining all of this. Yesterday I typed in my name and passport number for identity verification, but it failed, so I sent the verification video to the team right after. My instructor page shows "Because you failed identity verification your account will be removed on June 3, 2020 5:54 PM". If the team couldn't review my verification video on time, will my account be removed even though I submitted the verification video straight away?
Thank you 🙂