chat

[GeorgeArmes]

what happened to the chat functionj durring my course creation?

[Abbie]

Hi @GeorgeArmes, when you're in the midst of creating a course, Chat with support is available in this section to make it easier for you to contact them if you need immediate assistance. However, once the course is published (that means you no longer have a course creation section within the course) you can then go to our support center here: https://support.udemy.com/hc/en-us to chat with the team.

Hope this helps!

[GeorgeArmes]

Hi Abbie - My apologies for not thanking you sooner - I'm very new here and still learning about this platform  I didn't know you folks existed till now. I'm looking forward to getting more acquainted with the team. Thank you again.

George Armes

[ShurjoJha]

Thanks Abbie. I clicked on the link above, but wasn't able to find the live chat option still. While there are many categories of FAQ's, I'd prefer direct chat option as it is much easier - similar to the one which was there at the time of creating the course. Do we still have that option? 

[Abbie]

Hi @ShurjoJha, as a published instructor, you can find the chat link access from every support article. Hope this helps!

[AledareOlal223]

cant pay with my card

[MarinaT]

Hi @AledareOlal223, 

I'm sorry to hear that you are experiencing issues with your course payment. 

Please reach out to our student support here. 

I hope this helps!