upload a video, but I can't see the video on site

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upload a video, but I can't see the video on site

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I made a video. I loaded on udemy. I get the message: "Upload Complete", but then I can't see the uploaded file on udemy. What happens? Is the file being checked by udemy? I chose not to make the uploaded file public. Thank you!

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Hi @matematica , if you uploaded a promo video, this may take a bit to process and you will then receive a notification letting you it's ready. However, if you are referring to course content, please reach out to instructorsupport@udemy.com so they can help you look into this!

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Hi @matematica , if you uploaded a promo video, this may take a bit to process and you will then receive a notification letting you it's ready. However, if you are referring to course content, please reach out to instructorsupport@udemy.com so they can help you look into this!

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Hi!


@MariaG wrote:

Hi @matematica , if you uploaded a promo video, this may take a bit to process and you will then receive a notification letting you it's ready. However, if you are referring to course content, please reach out to instructorsupport@udemy.com so they can help you look into this!



Thank you Maria! It's about a course content. 

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