validation of a course

[Anonymous]

Hi,

Best regards.

[Bella]

Hi @Anonymous, thanks for reaching out! Before a course can be published in the Udemy marketplace, instructors are required to verify their identity and the email sent from our Policy team is simply a step of the Instructor Identity Verification process. You do not need to cancel your account. Please check out the following article for more information.

Generally, you should expect a response from the team in 2 business days after you last reached out, but I've pinged the team and they're aware of your most recent message. Rest assured, they will be following up with you via email.

Thanks for your patience!

Bella Almeida

Udemy Community 

[Anonymous]

Hi, Thank's

[Bella]

Thank you for bringing this to my attention @Anonymous, the verification emails are meant to be informative but it's definitely not our intention to be impolite. I'm truly sorry to hear that your experience was not up to standards. 

Our team has now replied to your email and it looks like your account has been successfully verified! Congratulations! 

If you have other concerns or additional feedback, our instructor support team is here for you. Do not hesitate to reach out and let us know how we can help improve your experience!

Bella Almeida

Udemy Community 

[Anonymous]

HI,

Ok I did recieved it

Thank's