01-17-2021 12:30 PM
Hi everyone I'm new here to teach. I have 12 classes that last about 3 hours. But when I want to send them to verification, system directs me to persona. I uploaded my ID card and it scanned my face. How do they send feedback? On e-mail or on udemy system? And how long does it take to verificate an account?
01-17-2021 07:33 PM
Hi, you could share the information over email, they would revert back for further details or status within two or three day max.
I got mine verified in 24 hours.
All the best for your course launch
01-17-2021 08:33 PM
Hi, thanks for your advice. Should I send the e-mail to persona or udemy verification?
01-18-2021 01:07 AM
Send to verification at udemy.com
01-18-2021 01:14 AM
Thanks a lot, sir.
01-20-2021 06:19 PM
Can you please tell me what information we have to send in email?
@Imharikumaran wrote:Hi, you could share the information over email, they would revert back for further details or status within two or three day max.
I got mine verified in 24 hours.
All the best for your course launch
01-21-2021 02:37 AM
Depending on your region the instruction differs, also when you send mail to verification@udemy.com
They would revert back with clear instruction and information on what is needed for further clarity.
01-18-2021 06:58 AM
Hey! Kindly tell me I send my course before 2 days for verification system also direct me to persona I also fill all information then persona sends me a text on my screen you can be verified within 2 or 3 days but still, I can not receive any email from Udmey and from the persona.
01-18-2021 07:10 AM
I have the same problem, I'm still waiting for an e-mail from verification@udemy.com
01-18-2021 08:05 AM
My all course is almost done but the captions category is not done because when I submitted my course for review in the caption category I have a title on top of the page, Caption is available within 48 hours but after 48 hours captions are not added. Can you please tell me about your course, When you submitted your course for review caption category is mark as a tick or not?
01-18-2021 08:18 AM
In my course there is no caption or subtitle unfortunately.
@Samreen Nisa Qureshi wrote:My all course is almost done but the captions category is not done because when I submitted my course for review in the caption category I have a title on top of the page, Caption is available within 48 hours but after 48 hours captions are not added. Can you please tell me about your course, When you submitted your course for review caption category is mark as a tick or not?
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