Can't connect PayPal to Udemy

[Veasna, M.]

Hello,

I need help. I tried to connect PayPal as a payment method.

However, It took hours yet It was still loading and not connected.

[ElianaC]

Hi @Veasna, M. I'll recommend you to reach out to instructorsupport@udemy.com the team will be able to provide you with further steps.

Regards,

Eliana 

[Eric Mulwa · Accepted solution]

Hi, Veasna21,

I had the same problem, but after email the Udemy technical support team, their suggestion solved the problem. 

Here's what I recommend you do:

1: Try it using a different browser. For me firefox wouldn't  connect.  I tried Google Chrome and it worked.

2: Try another browser and use a different device (if you were using computer before, you can use a tablet or smartphone). In my case I use my smartphone and Google browser and it worked like magic--in less than a minute 

3: If it still doesn't work wait for a while and then try again.

4: If it still doesn't work, email Udemy support team. They'll respond in less than 24 hours and help you out.