12-11-2023 03:24 AM
Hi Everyone,
I have been contacting udemy for the issue. But I am not getting any response from them. Can someone please help me how to contact udemy? Thank you,
12-11-2023 03:28 AM - edited 12-11-2023 03:28 AM
Hi @InnozantTec478,
I hope you are doing well!
I'm sorry you are experiencing issues with contacting our support team.
Please click here to contact our support directly and the team will be happy to help!
If you have any other questions or concerns, please let me know 😊.
Have a nice day!
01-03-2024 11:05 AM
The link you've provided does nothing, it just us back to FAQs page and sends back into the same endless loop. Why is Udemy making it so difficult to get in touch with the support team?
01-13-2024 05:36 PM
Still not working - doesn`t provide much credibility or professionalism. The original support request was 2 months ago.......not good enough.
01-03-2024 02:18 PM
Hearing the same complaint from students lately too.
Try instructorsupport@udemy.com if you haven't already. I've also been trying for weeks to get some pretty big issues addressed, but with so many people out for the holidays I'll cut them some slack for now!
01-14-2024 06:42 AM
Thank you, this is at least one step closer. As others have mentioned it's still a waiting game to get proper support. Good luck everyone.
01-13-2024 01:15 AM
No way of clear and easy access to support at the moment I think. Endless click loops between FAQ and "contact us". Unfortunately I can't buy anything until this has been fixed.
01-14-2024 11:17 PM - edited 01-14-2024 11:19 PM
I think the "submit a ticket" button is missing on that FAQ page. They may have disabled it probably they have too many tickets to handle.
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