Hi, I am not able to upload my profile picture in the premium instructor page. It is showing the error 'Invalid according to Policy: Policy expired. How do i fix this. A quick reply will be highly appreciated since i am not able to move forward. Thanks
Jun 6, 2022, 00:23 PDT
Thanks for reaching out.
The "Policy: Policy expired" can be caused due to "time drift", meaning that the server and client need to be synced time-wise. If either drifts too much, you will see Policy expired errors.
You can resolve the issue by changing your computer's clock settings so that the system time is set automatically.
On Windows Machines, you can right-click the clock in the taskbar and select "Adjust Date/Time" to bring up Date & Time dialog where you can enable automatic sync.
On Mac, open up System Preferences, select "Date & Time", and ensure that "Set date and time automatically:" is checked.
Please also try to clear your cache and cookies and restart your browser before trying again. This site shows you how:
I hope this helps, and please let me know if you need any further assistance.