07-25-2019 10:42 AM - edited 07-25-2019 12:49 PM
Hey everyone! Udemy will be going through site maintenance tomorrow, July 26 from 4-6am Pacific Time. The website (udemy.com) and all related sites will be down or running slowly during this time, so we recommend holding off on publishing any new courses or making edits during this time.
07-26-2019 07:37 AM
We're 90 minutes past the maintenance window. I still can't see my performance metrics. Keeps erroring out. Are there any other issues we should be aware of?
07-26-2019 09:53 AM
@Anonymous, that's weird. Everything should be back to normal. If you still can't see your performance metrics, I'd recommend reaching out to firstname.lastname@example.org so our support team can take a closer look.
07-26-2019 10:08 AM
I haven't been able to access my instructor account for 4 hours now. Still can't access it now.
07-26-2019 10:34 AM
That's strange @ClaireB. I haven't heard any site-wide issues, and I was able to hop on my own instructor account just now. Can you reach out to email@example.com with as much information as possible so our support team can take a closr look? Thanks 🙂
07-26-2019 10:36 AM
I already have with screen captures. Thanks 🙂
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