Hi @TechnicalSolution sorry to hear that your account is banned. Unfortunately here in the community, we don't have the tools to check this for you since it's an account-level inquiry, and only the Policy team can look into this for you. The response time in these cases may vary depending on the specific situation. We appreciate your patience while the team gets back to you. Feel free to bump your ticket by reaching back again to firstname.lastname@example.org. Thanks!