Suspended my udemy account

[Jafarhashim745]

Hi I get this message form Udemy

” Hi there,

Greetings from Udemy’s Trust & Safety Team. We’re reaching out in regards to recent activity on your account in violation of our Terms.

As a result of the concerning activity, we have permanently suspended your account(s) and all courses from the marketplace. You are not permitted to sign up for any additional Udemy accounts.

Although this represents our final decision, we are available to answer any logistical questions you may have.

Regards,
Udemy Trust & Safety Team
 “

I respect your decision even though your decision is unjust for no reason But what happens to my payments? I have 1,156$

in my account !!

[MarinaT]

Hi @Jafarhashim745, 

I'm sorry to hear your account was suspended. Unfortunately, we in the community can't provide account-level support.  Please reach out to the policy team directly at policy@udemy.com. 

Thank you so much for understanding, and please let me know if you have additional questions. 

[LearnBeyond792]

Same thing happens to me as well, not sure why.

Is your issue resolved?