Question: sudden drop in revenue coming from Udemy Organic specifically

[ThaMilan]

Hi all,

I would like to know if anyone else is experiencing the same: I am noticing a huge drop in Udemy Organic sales specifically. Does anyone know if there was a recent update or anything that can explain this?

Just to illustrate this, my revenue from Udemy Organic has not been less than $50 for more than one year (for example, last month was $400 and the previous, $300 for this channel only). I know that the current month is still not over, but I am seeing the figure of $19 here and I am not quite sure this is correct?

Please let me know your thoughts

Many thanks!

Greetings from Portugal 🙂

[ElianaC · Accepted solution]

Hi @ThaMilan this appears to be a bug on our side. Our team is working on a fix at the moment, but I'll recommend you send an email to our support team at instructorsupport@udemy.com to keep records of your report.

Eliana Cerna 

Udemy Community Moderator 

[ThaMilan]

Many thanks Eliana

[GuilhermeMP]

The graph with channel attributions is having some problems

[LawrenceMMiller]

But, if you click on "April" you will see that the organic sales are reported at a normal rate. It is just that top level graph that is not updating.

[ThaMilan]

Thanks for your replies Guilherme and Lawrence, though I am clicking on April and still see the same result 😞

I will wait a few more days and see if this gets updated.