Question: sudden drop in revenue coming from Udemy Organic specifically

ThaMilan
ThaMilan Posts: 131 specialist rank
in Stories and inspiration

Hi all,


I would like to know if anyone else is experiencing the same: I am noticing a huge drop in Udemy Organic sales specifically. Does anyone know if there was a recent update or anything that can explain this?

Just to illustrate this, my revenue from Udemy Organic has not been less than $50 for more than one year (for example, last month was $400 and the previous, $300 for this channel only). I know that the current month is still not over, but I am seeing the figure of $19 here and I am not quite sure this is correct?

Please let me know your thoughts

Many thanks!

Greetings from Portugal

Comments

  • ElianaC
    ElianaC Posts: 5,407 Udemy rank

    Hi @ThaMilan this appears to be a bug on our side. Our team is working on a fix at the moment, but I'll recommend you send an email to our support team at instructorsupport@udemy.com to keep records of your report.

    Eliana Cerna

    Udemy Community Moderator

  • ThaMilan
    ThaMilan Posts: 131 specialist rank

    Many thanks Eliana

  • GuilhermeMP
    GuilhermeMP Posts: 390 mentor rank

    The graph with channel attributions is having some problems

  • LawrenceMMiller
    LawrenceMMiller Posts: 2,262 rolemodel rank

    But, if you click on "April" you will see that the organic sales are reported at a normal rate. It is just that top level graph that is not updating.

  • ThaMilan
    ThaMilan Posts: 131 specialist rank

    Thanks for your replies Guilherme and Lawrence, though I am clicking on April and still see the same result I will wait a few more days and see if this gets updated.

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