Account verification

RobotTraini619
RobotTraini619 Posts: 1 observer rank
in Introductions

Hello. My account could not be verified. Udemy directed me to persona. 1 week after I entered my Personods information, they emailed me again for manual authentication. I completed the manual identity verification, but I still have not received a positive or negative response.

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  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @RobotTraini619,

    I'm sorry to hear that your account verification process is taking longer than expected. Generally, the identity confirmation process takes 2-3 business days.

    If you are having trouble completing your account confirmation, please contact policy@udemy.com and the team will be happy to assist you further!

    Bella Almeida

    Udemy Community

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