My Expected Payment Date keeps changing

azoukr
azoukr Posts: 3 researcher rank
in Introductions

Hi My Expected Payment Date keeps changing it was 7th Oct 2022 and now it says Expected Payment Date is Nov 08, 2022, My PayPal account is linked and Active i don't have any problem.

Thank you

Comments

  • DavidBurrell
    DavidBurrell Posts: 26 trailblazer rank

    Same thing with mine.

  • 3DTudor
    3DTudor Posts: 3 researcher rank

    Same thing here. I have reached out to Udemy and will wait for a response.

    (Update) Udemy got back to me within 5 minutes and the payment will go out today as expected. Thanks, Udemy.

  • ElianaC
    ElianaC Posts: 5,407 Udemy rank

    azoukr @DavidBurrell @3DTudor I'm very sorry for the confusion. We are aware of this issue. Please rest assured that the dates will be updated back to October in a few hours, and the amounts will be paid today. This is due to a small delay in payouts processing which we’ll resolve shortly.

    Thanks for your understanding.

    Eliana Cerna

    Udemy Community Moderator

  • MilanPavlov285
    MilanPavlov285 Posts: 1 observer rank

    I have the same issue, the expected payment date was Oct 7 2022 and now it says Nov 08.

  • MosesManuel
    MosesManuel Posts: 24 trailblazer rank

    In fact I was about to ask the same thing I have just noticed that

  • MarkoR.272
    MarkoR.272 Posts: 4 researcher rank

    So the payment for 7th October 2022 will happen today normally not on 8th November?

  • ElianaC
    ElianaC Posts: 5,407 Udemy rank

    Hi @MarkoR.272 Yes, payment is expected to be done today October 7th, 2022. The dates will be back to normal in a few hours.

  • SeanFowler063
    SeanFowler063 Posts: 58 storyteller rank

    Same here, there really should be an announcement if error or delays are expected to go out or some sort separate post from moderators on this, I know well get paid but some people need to know if there is a delay or not

  • SeanFowler063
    SeanFowler063 Posts: 58 storyteller rank

    So on top of the glitch today there is an expected delay in payouts? Sorry for asking just want to be sure there is a known delay for Todays payment and I just want to be sure

  • MarkoR.272
    MarkoR.272 Posts: 4 researcher rank

    hours later and still no update and no payment received. Wondering what happend for such a big issue...hopefully we all get paid today

  • MarkoR.272
    MarkoR.272 Posts: 4 researcher rank

    I think we all are waiting for udemy to respond asap and solve that issue with paying today

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi everyone, thanks for reaching out, we know that this is an important matter and we'd like to reassure you that our team is already working on resolving this glitch and payments will be made today. We have announced the bug in the community here, and we'll be posting an update as soon as we have it.

    Thanks for your patience!

    Bella Almeida

    Udemy Community

  • AnggaAngga831
    AnggaAngga831 Posts: 2 researcher rank

    Same as mine, did something bad happen? how to solve it?

  • AnggaAngga831
    AnggaAngga831 Posts: 2 researcher rank

    Solved

  • AndreasDavi634
    AndreasDavi634 Posts: 1 observer rank

    hi. I'm also having the same problem

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @AnggaAngga831
    , thanks for your message. We're really sorry for any inconvenience caused. Could you confirm if you have received your payment? If not, could you please contact our Instructor Support team via this link? They will be happy to help with this!

    Bella Almeida

    Udemy Community

  • azoukr
    azoukr Posts: 3 researcher rank

    The expected payment date has been updated to 7th October 2022 but still no payment has been received yet.

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