Problem with verify account

CheetahAcad629
CheetahAcad629 Posts: 1 observer rank
in First-time course creation

Hello everyone,

I tried to verify my account to publish my first course but I got this error for the quality of my passport:
"couldn't verify photos. make sure your ID details are clear to read."
I sent them a high-quality passport image but I got this error!

Can anybody help me, please?

Thanks

Comments

  • ElianaC
    ElianaC Posts: 5,412 Udemy rank

    Hi @CheetahAcad629 I'm sorry to hear you have been struggling with the verification process. If you are having trouble completing the verification for your account, please reach out to policy@udemy.com and the team will guide you.

    Eliana Cerna

    Udemy Community Moderator


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