Upload quality

Effe
Effe Posts: 14 researcher rank
in First-time course creation

Hello everybody, I'm uploading my first course at 1080p but from the preview I can set the video up to 720p. Is it normal and it will change after the course will be published? Or am I doing something wrong during the upload? Thank you! Preview.png

Comments

  • Leonor C.
    Leonor C. Posts: 1,125 Udemy rank

    Hello @Effe

    Happy to help!

    Hi @MichelMurr112

    By default all videos are published in 720p. Adaptive streaming should be requested to instructor support once your course is live. Also keep in mind that if you were to add more content, you would need to request the team to enable adaptive streaming again for you.

    Hope this helped! Let us know if you have any more questions!

    Kindest regards,

    Leonor

    Udemt Community team

  • Effe
    Effe Posts: 14 researcher rank

    Thanks for your answer! May I ask you how long does it take (after my request) for the upgrade to 1080p?

  • Leonor C.
    Leonor C. Posts: 1,125 Udemy rank

    Hello @Effe

    The system takes up to 48 hours to update your course to adaptive streaming.

    Kindest regards,

    Leonor

    Udemy Community team

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