paid and free offerings

StudySmart

We have received the following feedback in a previous discussion: If you change the price of your course from free to paid more than once, the promotional email announcement for the specific course will be disabled.

We have the following question on this:

- What is a promotional email?

- What exactly does the above mean?

Leonor C.

Hello @StudySmart

Happy to help!

Promotional Emails are a way to let students of one course know about other Udemy courses by the same instructor. They’re meant for only you to send to only your students, and may only include information about your courses. Click here and here to learn how to use Promotional Emails well.

It means that when you change your course from free to paid and then free again to paid, the feature to send promotional emails will be disbaled.

Let us know if you have more questions!

Kindest regards,

Leonor

Udemy moderation team