saving lecture incorrectly indicates an existing link

yinonby
yinonby Posts: 4 researcher rank
in Audio and video solutions

There is a problem when saving lecture with a code snippet, that I wasn't able to solve.

Code snippets, very frequently, include a dot between 2 words, for example: "this.name" (which in most programming languages refers to some variable within a class).

The problem is that when you're trying to save the lecture, it incorrectly indicates that a link exists, and clearly there is no link here.

You are then asked to click "Proceed", which is extremely annoying, cause if you missed the fact you need to click "Proceed" and assumed that your lecture has been saved, you might lose all of you new changes.

Is there any way to bypass this?

Comments

  • ElianaC
    ElianaC Posts: 5,412 Udemy rank

    Hi @yinonby
    The best thing you can do here is to reach out to the Instructor Support team, please make sure you send a screenshot of the error you are getting and copy and past the question this will allow them to assist you. To contact the team here.

    Eliana

    Udemy Community Moderator

  • yinonby
    yinonby Posts: 4 researcher rank

    Thanks for the useful response. I'm trying to access the link provided, but it redirects to a third-party ZenDesk website, where my user/password don't work.

    What credentials should be used?

  • ElianaC
    ElianaC Posts: 5,412 Udemy rank

    Hi @yinonby
    Sorry for the inconvenience, please open the help center article here and click “Contact Us” on the right.

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