Loom recorded video with MP4 format and correct size gets streched

Hey! I have uploaded my videos which are MP4, aspect ratio is 16:9, but the video got stretched. Any suggestions?

Comments

  • ElianaC
    ElianaC Posts: 5,412 Udemy rank

    Hi @TornikePhkh964
    Sorry to hear you are struggling with the video size. It could be that the video you're trying to upload isn't in the right format or size for the platform. I recommend you send the video to our support team so they can check the format size and advise you if they are correct or you can do this from your end by checking the following article here. To contact the team, please open the help center article here and click “Contact Us” on the right.

    Eliana

    Udemy Community Moderator