persona verification issues?

DineshKumar163
DineshKumar163 Posts: 3 researcher rank
in First-time course creation

hello this is dinesh kumar T , i am an instructor in udemy. I had facing issues with identity verification process with persona, After submitting identity verification i had got reply mail from persona. In this mail , they said that name as instructor provided with udemy that was wrong information while verifying with persona, can you please help me to solve this issues. I cant publish my course on udemy.

Comments

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @DineshKumar163
    I understand that you are seeking a clear answer and guidance on how to complete the identity verification process. However, this can only be accomplished by contacting our Trust & Safety team via email, as they are responsible for handling this request. Please reach out to policy@udemy.com to inquire about the necessary steps to complete this process.

    Eliana

    Udemy Community Moderator

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