Issue with : My profile overview!

Forexgump
Forexgump Posts: 2 researcher rank
in First-time course creation

Good day,

I am new instructor in udemy and trying to figure out few things, or its just me who is facing the issues.

1. My profile is locked as private mode, is there way I can unlock?

2. In the Website section I cant input the link.

3. I cant find anywhere how to connect udemy support team and no email or phone no to be found.

Your inputs would really help me save tons of time. Thanks !

Cheers guys!

Comments

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @Forexgump
    We understand your frustration in reaching our support team. We are currently investigating reports regarding the private profile issue. To stay updated on the progress, we recommend submitting a formal request to our support team. Unfortunately, detailed assistance cannot be provided within the community. To contact the support team, click on the "Contact Us" option on the right side of the page. (shown in the screenshot).

    ElianaC_0-1711204417670.png

    And the website section is grayed out until you have published your first course.

    Eliana

    Udemy Community Moderator

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