Badge/Rank Change Issue Post-Update

upkaizen
upkaizen Posts: 95 storyteller rank
in Introductions

Hi Instructors,

We’ve encountered an issue with our badges here in upkaizen. Previously, we had the "Mentor" badge, but it now appears as "Storyteller" instead. We recently changed our name and logo (same account), so this discrepancy might be related.

Has anyone else experienced this problem? If so, could you please share any solutions or guidance on how to resolve this? Your help would be greatly appreciated!

Thank you in advance for your support.

Best regards,

@upkaizen

Comments

  • MarinaT
    MarinaT Posts: 2,013 Udemy rank

    Hi @upkaizen,

    It's nice to see you in our new community, and thank you for bringing this to our attention.

    We are aware of the issue with the badges, following our recent community platform migration.
    Please be assured that we are actively working on resolving this. There will be some rank changes due to the platform update, and we are committed to ensuring that all badges reflect the correct status as soon as possible.

    We appreciate your patience and understanding as we address this matter.

    If you have any other questions, please let me know 😊.

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