Can't find the my courses

falmta
falmta Posts: 2 rookie rank
in Introductions

Hello everyone

I can't see the courses I purchased on my learning. It all disappeared this morning. what do I have to do?

Comments

  • MarinaT
    MarinaT Posts: 2,053 Udemy rank

    Hi @falmta,

    I hope you're doing well! I'm sorry to hear you're having trouble finding your courses in your account.

    The most common reason for this issue is being logged into the wrong account. Could you please double-check the email address you're currently using by hovering your cursor over your profile picture on the right to ensure it's the correct one? We also have helpful tips here on how to locate your courses and account.

    If the steps in this help center article don't resolve the issue, I recommend contacting our student support team directly by clicking here and navigating to "Contact Us" on the right. Our chatbot Alex will ask you a few questions to assist with the investigation before submitting a support ticket for you.

    I hope this helps—happy learning!

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