Unpublished due to forced AI

susanrm
susanrm Posts: 2 observer rank
in Introductions

Away on a work trip during the AI opt-out period, I missed the window for opting out and am seriously angry there is no way to contact anyone about this. My content is passive, and I don't care a lot about it, so I was going to just delete my whole account… but I can't because of a pending $3 payment.

Anyone else in a similar boat?
Also ridiculous that it's under "introductions" for someone who's been here since 2016, but whatever, another example of childishly limited choices.

Comments

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @susanrm I'm sorry to hear you didn't have enough time to opt-out to the GenAI policy. Please try to send an email to instructorsupport@udemy.com or to contact the team, please open the help center article here and click “Contact Us” on the right the team will be able to check your account.

    Eliana

    Udemy Community Moderator

  • susanrm
    susanrm Posts: 2 observer rank
    edited September 19

    Thank you @ElianaC. The help article is no good as it applies only to the opt-out period for opting out, which is closed now. I tried that before. Thank you though for the email address.

  • LHolloway
    LHolloway Posts: 2 observer rank

    I very intentionally opted OUT as soon as I got the email that I would need to and I still got signed up for it! Fortunately, I hadn't started posting classes here yet. Now I definitely won't be.

  • LawrenceMMiller
    LawrenceMMiller Posts: 2,301 rolemodel rank
    edited September 20

    Wow! It is amazing what people get excited about.

    So @susanrm is upset that she can't close her account because of a pending $3 payment. Let me help. And, your content is "passive and I don't care about it." Yet the anger. Its not good for the health.

    Susan, I'll give you the $3 so you can relax. Send me your address to lmmiller@lmmiller.com and I will send you three dollars in cash today! Be happy!

    There are much better, more significant things to be upset about.

  • MarinaT
    MarinaT Posts: 2,148 Udemy rank

    Hi @LHolloway,

    Thank you for your comment, and we apologize for the confusion. Unfortunately, a small number of instructors received a notification email despite being opted out of the GenAI program.

    Therefore, I recommend double-checking your GenAI program settings with our instructor support team at instructorsupport@udemy.com.

    We appreciate your cooperation, and please let me know if you have any other questions or concerns.

  • SofiaShahid
    SofiaShahid Posts: 12 traveler rank

    @LawrenceMMiller Not fare. I appreciate your thought process, very true and justified but you are disrespecting someone by offering $3. Sentiments must be respected, we do not know in what difficult situation the other person is. Regards

  • Dr. Kat
    Dr. Kat Posts: 46 storyteller rank

    @LawrenceMMiller I have to agree with Sofia. Also, I don’t think this is about Susan needing the $3, this is probably all about Udemy not allowing to shut down your account when there is pending payment.

  • LawrenceMMiller
    LawrenceMMiller Posts: 2,301 rolemodel rank

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