Video playback issue (Progress bar doesn't hide)

When playing videos, the video title and progress bar remain visible and do not disappear after a while. I have attempted several troubleshooting steps, including refreshing the website, changing the browser, adjusting the settings, and restarting my PC. Despite these efforts, the issue persists, causing significant frustration.

Comments

  • Same here.. I've tried 4 different browsers and still the same. No matter what video I watch. Tried all the "fixes" in troubleshooting.

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @KennBlock & @Shadowbluff12 Thanks for bringing this up. I will recommend you send the report to our Support team. To contact the team, please open the help center article here click “Contact Us” on the right, and provide a video recording of the issue you are experiencing this will help the support team to understand the issue.

    I hope this helps!

  • dwiN
    dwiN Posts: 13 researcher rank

    Same issue, Contact Bot doesn't help. please fix it

  • Ok i found a temp workaround. I am having same issues, i have not tried other browsers but it works with edge. Open udemy on sidebar only not on main page. and it works perfectly timer goes away after 1 second by moving mouse out of video screen etc.

  • Opening UDEMY on sidebar using Microsoft Edge browser indeed works temporarily to get rid of annoying the bar and video titles during full screen.

  • the progress bar doesn't disappear when playing videos

  • In case someone reads this:

    Another "work-around" is to zoom out as much as possible, that makes that the progress bar and faded-out title don't overlay the video! :-)
    Granted, you will not be able to read anything aside from the video, but at least, nothing of the video screen is covered! :-)

    (I have a 34" curved screen(3440 x 1440), so my udemy window is 50% of my monitor)