Money return

engineercoder
engineercoder Posts: 2 researcher rank
in First-time course creation

hello, i just published my new training. I had 2 people. Then the viewing rates were 50%. They asked for a refund, which I think they recorded. In this case, my labor was garbage. Is anything done in this case?:smileysad:

Comments

  • Abbie
    Abbie Posts: 3,191 traveler rank

    Hi @engineercoder
    , I know that can be really frustrating when you see a student who has taken a good amount of your course and then asks for a refund. Currently, Udemy has a no-questions-asked, 30-day guarantee refund policy, which is designed to decrease students’ concern around buying a course. However, if you see a student who seems to be abusing Udemy’s refund policy, please let us know! Send an email to policy@udemy.com and the Trust & Safety team can definitely take a closer look.

  • engineercoder
    engineercoder Posts: 2 researcher rank

    absolutely annoying. I think the right of the trainer should be protected, though. Thank you.😊

  • Sijal_Ahmed
    Sijal_Ahmed Posts: 247 specialist rank

    You are selling courses at full price. Take part in udemy marketing...

    Secondly, Turkesh students are hard to be pleased. It is my personel opinion.

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