facing problem in uploading course image

EngrAliRaza264
EngrAliRaza264 Posts: 3 researcher rank
in First-time course creation

hi

i am engr.ali raza and i have all course completed but when i upload course image image also satisfy udemy image policy also it jpg and 750*422 .

the error come "Response does not include the base64 encoded policy!"

Comments

  • Abbie
    Abbie Posts: 3,191 traveler rank

    Hey @EngrAliRaza264
    , you may want to try the following troubleshooting steps:

    1. Try a new browser
    2. Make sure your computer’s time zone is correct
    3. See if you have any plugins turned on and try to turn these off.

    If you're still having issues, please reach out to instructorsupport@udemy.com with the following info:

    a. www.whatismybrowser.com (to show browser and PC info)
    b. https://fast.com (to display internet speed)

    Good luck!

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