Can't upload my test video

Lawsonkader585
Lawsonkader585 Posts: 2 researcher rank
in First-time course creation

Hello i am new at Udemy and i can't upload my test video

Here it is the error :

errot.PNG

Any solution ??

Comments

  • Abbie
    Abbie Posts: 3,191 traveler rank

    Hey @Lawsonkader585
    , check out this support article with some ideas about video upload issues.

    If you're still having issues, please reach out to instructorsupport@udemy.com and the team will be happy to help.

  • Lawsonkader585
    Lawsonkader585 Posts: 2 researcher rank

    I still have the same problem and i did contact the provided email

    thanks Abbie

  • solutionsbridge
    solutionsbridge Posts: 1 observer rank

    I have been having upload issues since my first course. No solution was given, Udemy decided to upload the videos from me. Does it mean anytime I update my course I have to share my videos with Udemy support staff to upload for me? This is quite frustrating.

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @solutionsbridge
    , I'm sorry to hear you're having constant problems uploading your videos. Have you reached out to our team at instructorsupport@udemy.com to report this ongoing problem? They will be able to investigate what is happening and provide the best assistance possible.

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