Promo Video and Course Photo will not update.

DJRonn
DJRonn Posts: 2 researcher rank
in First-time course creation

Can someone please tell me why my promo video will not update to my new video upload and course photo upload?

Comments

  • ElianaC
    ElianaC Posts: 5,344 Udemy rank

    Hi @DJRonn
    The common cause of video upload issues is environmental, so the browser, the machine, or the connection may be responsible for this difficulty. One factor could also be the video itself, I'll recommend you try to upload the file again. If this doesn't work, I'll suggest you reach out to instructorsupport@udemy.com.

  • DJRonn
    DJRonn Posts: 2 researcher rank

    Thanks I checked it this morning and it was updated . Maybe it was a server delay or planets were not in the correct alignment any thanks for your fast response.

    Ron

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