Enrollment numbers keep changing

AtulVaid000
AtulVaid000 Posts: 1 observer rank
in First-time course creation

Hi - I've launch a course on May1 and had 2 signups - actually I've had 5.. but 3 enrollments first appear and then after a day vanish... obviously I get thrilled everytime I'm intimated about a new enrollment, and then disappointed when the number changes.

Has anybody else had this experience? Is this a glitch or are people actually signing up and then changing their minds? And how to handle it?

Regards

Atul

Comments

  • CarstenMuessig
    CarstenMuessig Posts: 499 specialist rank

    Enrollments are decreased if students request refunds. Have you checked your revenue report?

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