Alternate Verification Process is pending 2 days now

deepeshrastogi
deepeshrastogi Posts: 1 observer rank
in First-time course creation

Greetings !

My name is Deepesh Rastogi, i was trying to complete Identity Verification Process through the alternate way of Identity Verification Process for which i submited the video request as mentioned in the instruction on 27th May 2020.

i went through the FAQ of the process, per FAQ it takes 24 hours to get this reviewed, but its been more than 48hrs and i havent heard back.

Has anyone experienced similar situation before submitting their first course, or any idea how long could this take ideally ? Also per the instruction if i fail to finish the verification within 30 days my account will be deleted does this mean only the instructor account will be deleted or the entore account (student account included) ?

thanks

Deepesh

Comments

  • Engr_SAM
    Engr_SAM Posts: 4 researcher rank

    I have the exact same problem. I submitted my verification video on 26-May-2020 and still haven't received any response.

  • harshaditykabra
    harshaditykabra Posts: 1 observer rank

    Same issue with me. I had submitted the video on 7 June 2020 but haven't got confirmation yet. Community managers, please help with the issue.

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