Alternate verification process took too long

Hazemahmed496
Hazemahmed496 Posts: 3 researcher rank
in First-time course creation

It has been 3 days since I sent the verification mail and nobody responded so is this normal?

Comments

  • Karansetia
    Karansetia Posts: 205 specialist rank

    Hi @Hazemahmed496
    Don't worry this is completely normal as the traffic on udemy nowadays is concerned. My verification took 6 days but even after 5 days you don't get any response just write the concern to support@udemy.com they'll help you out quickly.

    Dont worry

  • Karansetia
    Karansetia Posts: 205 specialist rank

    Also All the Very best for your journey On Udemy !

    May you be very Successful ☺️

  • Hazemahmed496
    Hazemahmed496 Posts: 3 researcher rank

    Do they send an email when the process is completed?

  • Karansetia
    Karansetia Posts: 205 specialist rank

    Yes they do send you an email once the verification is complete also they will send you an email that they have received your video prior to verification email

  • Hazemahmed496
    Hazemahmed496 Posts: 3 researcher rank

    This means that they haven't even received my video yet

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