Why all my preview videos are showing up with maximum 720p resolution?

amareshteja
amareshteja Posts: 4 researcher rank
in First-time course creation

Hello Everyone,

I'm creating a course in Udemy for the first time. One thing that's bothering me is, even though I have created videos with bigger resolution than 1080p, all the preview videos during the upload process are available with maximum 720p resolution and the voice quality is not as good as the originally recorded video with this 720p resolution.

My concern here is, will my course videos be available with 1080p resolution for students at least after it is published? or Am I missing something that's making my videos available with a maximum of 720p resolution?

Video details:

Dimensions: 2880 x 1800

Codecs: AAC, H.264

Please help.

Thanks.

Comments

  • MariaG
    MariaG Posts: 2,328 researcher rank

    Hi @amareshteja

    Udemy employs an “Adaptive Streaming” player for course videos. This option is not yet available for all Udemy courses, but we’re always happy to enable it by instructor request.

    When enabled, it means that students can choose an “Auto” streaming option for the course video. With this Auto option, 1080p streaming is possible, if the student has the streaming capability and necessary screen size to take advantage of 1080p. Feel free to reach out to instructorsupport@udemy.com so the team can enable this for you.

    Hope this helps!

  • amareshteja
    amareshteja Posts: 4 researcher rank

    Hello @MariaG

    Is the “Adaptive Streaming” option enabled separately for each course?

    Also, when is the best time request for enabling this option? During course creation or after publishing the course?

  • ElianaC
    ElianaC Posts: 5,412 Udemy rank

    Hi @amareshteja
    Yes, this option is separately from each course. You should request it once the course is published.

    Eliana Cerna

    Udemy Community

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