Udemy Trust & Safety Team : Course Image Standards

I published my first video on Udemy, and after 2 weeks I received the email by the Trust&Safety Team about the Course Image Standards.

Honestly:

* I don't know what image they are speaking about
* The images are already passed the initial checks

Now, someone can you give me some tips or suggestions to understand what I have to change ?

Thanks

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ElianaC

Hi @GD-543
This is the course image for the overall course and it appears whenever someone finds your course in search. As a general rule, you may use text in an iconic way such as a logo or product name related to the course, please refer to this article https://support.udemy.com/hc/en-us/articles/229232347-Course-Image-Quality-Standards

Here are some posts that share information about image creation software :

https://community.udemy.com/t5/First-time-Course-Creation/Image-Editing-Software/m-p/61019

https://community.udemy.com/t5/Course-Creation/Course-Image-big-delay/m-p/38632

Eliana Cerna

Udemy Community

GD-543

Thanks Eliana

2 main points for you:

1- Those pages don't work, maybe are removed

https://community.udemy.com/t5/First-time-Course-Creation/Image-Editing-Software/m-p/61019

https://community.udemy.com/t5/Course-Creation/Course-Image-big-delay/m-p/38632

There is an error message of "Invalid Parameter Specified", may you recheck and publish the right ones?

Screenshot_2020-10-03 Invalid Parameters Specified - Udemy Instructor Community.png

2. Why into the email is not specified anything about you say?

I guessed that the email is an auto-generated email and like that, there is no path to drive me into the direction that you specify.

Can we do something to avoid and enhance this service ?

ElianaC

Hi @GD-543
, Sorry for that inconvenience, you might try to access from here:

Image Editing Software

Course Image - big delay

2. Yes, I'll pass this suggestion to the team.

Eliana Cerna

Udemy Community

Kiran

Sorry I still have doubt . You say course product name may be used as text. Can you please give an example ? For example if I teach windows 10 administration course . Can I use text "windows 10" or "win 10" on course image . Please clarify

ElianaC

Hi @Kiran
For specific questions about what can you add to your course image, please reach out to policy@udemy.com they will be able to provide you detailed information.