number of students update time

JamesGreen574
JamesGreen574 Posts: 2 researcher rank
in First-time course creation

hi

how long does it take until the number of buyers/students is update?

is it within an hour or monthly or right away when they buy???

thanks

james

Comments

  • MeryMejia
    MeryMejia Posts: 352 Udemy rank

    Hi, @JamesGreen574
    Have you checked our Accessing Your Student List article? This article has all the information about enrolled students and more. I hope this helps!

    Mery Mejia

    Udemy Community.

  • JamesGreen574
    JamesGreen574 Posts: 2 researcher rank

    yes i have read it already, still doesn't answer my so simple question.

    when is the "total enrollments" getting updated, every day? every year? every month? or right when someone buy my course?

    thanks

    ofer

  • MeryMejia
    MeryMejia Posts: 352 Udemy rank

    Hi @JamesGreen574
    It usually takes 5-10 days for the information to be updated. For more information, you can contact instructorsupport@udemy.com. I hope this helps.

    Mery Mejia

    Udemy Comunity

  • AnupShukla
    AnupShukla Posts: 465 mentor rank

    Hi @JamesGreen574

    In The Udemy app on my mobile phone, the number of enrollments and purchases reflect real time. Also, if you have the notification for the Udemy app enabled in your phone settings, and you have enabled the notification in your 'Udemy account', you should start getting notified real time.

    In the website landing page, it takes 2 to 3 days before the real numbers reflect there.

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