upload a video, but I can't see the video on site

matematica
matematica Posts: 2 researcher rank
in First-time course creation

I made a video. I loaded on udemy. I get the message: "Upload Complete", but then I can't see the uploaded file on udemy. What happens? Is the file being checked by udemy? I chose not to make the uploaded file public. Thank you!

Comments

  • MariaG
    MariaG Posts: 2,328 researcher rank

    Hi @matematica
    , if you uploaded a promo video, this may take a bit to process and you will then receive a notification letting you it's ready. However, if you are referring to course content, please reach out to instructorsupport@udemy.com so they can help you look into this!

  • matematica
    matematica Posts: 2 researcher rank

    Hi!

    @MariaG
    wrote:

    Hi @matematica
    , if you uploaded a promo video, this may take a bit to process and you will then receive a notification letting you it's ready. However, if you are referring to course content, please reach out to instructorsupport@udemy.com so they can help you look into this!


    Thank you Maria! It's about a course content.

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