upload a video, but I can't see the video on site

I made a video. I loaded on udemy. I get the message: "Upload Complete", but then I can't see the uploaded file on udemy. What happens? Is the file being checked by udemy? I chose not to make the uploaded file public. Thank you!

Comments

  • MariaG
    MariaG Posts: 2,328 researcher rank

    Hi @matematica
    , if you uploaded a promo video, this may take a bit to process and you will then receive a notification letting you it's ready. However, if you are referring to course content, please reach out to instructorsupport@udemy.com so they can help you look into this!

  • Hi!


    @MariaG
    wrote:

    Hi @matematica
    , if you uploaded a promo video, this may take a bit to process and you will then receive a notification letting you it's ready. However, if you are referring to course content, please reach out to instructorsupport@udemy.com so they can help you look into this!



    Thank you Maria! It's about a course content.