Building for the future: upcoming changes to instructor business terms

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  • Another point is how much % chances that the course being promoted via ads/affiliates is the one who is getting sold ?

    Cookie period is 7 days for ads and affiliates.

    I am Udemy affiliate as well, so I have that data with me and it happened to me that the course I promoted does not get sold but after 3-4 days other 5 courses got sold !!!!

    Combining instructor and affiliate data will give completely different picture.

    I know now promotion will be by category. But affiliate will promote the particular course only.

  • KatieBent
    KatieBent Posts: 137 mentor rank

    @SandorSzekeres
    - It's much more than just the top 5% of instructors who benefit from Udemy's paid channels. If you're opted into the Marketing Boost program, you'll have visibility into which of your sales are driven by ads, affiliates & external partners today in your revenue report. As a very rough rule, if you currently earn about half as much from ad, affiliate, and external partner sales as you do from "organic" sales, your effective share will not change when the new system is implemented.

    To the graph you posted, I'm touching base with our product team to understand what sorts of filters might be applied to the data you see on the Marketplace Insights tool (e.g. only certain channels, a certain time window, etc.). Though each topic will have a different distribution of channels, based on overall trends I think it's really unlikely that Cyber Security courses as a whole only receive 4% of sales via ads and affiliates.

    @JohnBura
    - Affiliates aren't going away. They'll continue to be paid as a marketing cost on Udemy's side. We'll keep evolving our tracking to ensure affiliates are credited for sales they drive.

  • GuilhermeMP
    GuilhermeMP Posts: 390 mentor rank

    @KatieBent
    My main area is academic studies/science. Although this area doesn't have a high demand, if a course stands outs, it received more traffic (at least i think). Now with the traffic distributted by category, i think this will have a negative impact on most of my courses, because even if one of my courses in this area (science/academic studies) stands out, it won't receive as much traffic because of the share destined to the category as a hole...

  • KatieBent
    KatieBent Posts: 137 mentor rank

    Hi @GuilhermeMP
    ,

    To be really clear, we're not doing away with course-level marketing. We will continue to promote individual courses as they're relevant to new student audiences, like we do today. We will also expand some of the efforts we've begun in brand or platform-level advertising, such as TV. It's a question of investing in the full marketing "funnel," from the moment a student becomes aware of Udemy (and learns to pronounce it! :smileyvery-happy: ) all the way to purchasing a specific course.

    The category-level promotion was given as one example. It definitely isn't meant to represent the singular future of Udemy's marketing investments. I hope this helps.

  • GuilhermeMP
    GuilhermeMP Posts: 390 mentor rank

    @KatieBent
    Thank you for the answer. I also wonder if Udemy will turn 100% into a subscription system like Skillshare if the 'pilot study' performs well, by the end of the year. I'm worried about it, because I've started to gain traction just recently, and a 100% subscription system would have the potential to negatively affect my sales.

  • @Abbie
    @KatieBent

    As per these new terms, it seems a little confusing that how it's going to be beneficial to the instructors. Keeping rate change aside, nowhere we can see the reason that why this change is forced.

    If it's made 37%, in case of AFFILIATE SALE, Udemy will still receive 48% (more than instructors) and affiliates receive 15%. And in case of ORGANIC SALE, now Udemy enjoys 63%.

    In organic sale, a lot of existing and satisfied students enroll in various courses by searching them on platform, where Udemy doesn't need to pay a single penny for marketing.

    But instructors do have to spend their time, money and energy in creating such valuable courses. For such transactions also if Udemy gets almost 1.7 times (63%) of what instructors gets(37%) that too without much effort, seems a bit unfair to instructors.

    We are not completely against this new change but it would be great to know some more details about this that how will it be a win win situation for all of us.

  • @EdSolverLearn
    The simple answer is volume, volume, and more volume. The point is for Udemy to increase marketing efforts and bring in more students. The calculations really don't mean much unless you can calculate the amount of increased volume. The way you are calculating is assuming a fixed volume. But, the whole point is to increase that volume in a way that more than balances the change in percent.

  • @LawrenceMMiller
    I understand the volume game but every time its not the only way to boost. If that's the case then make course price as INR 99 ($1.37). Udemy has lot of students from India so it will surely increase volume but the question is why to do this ?

  • @Alfa-eLearning
    I didn't suggest volume at any price. Obviously you don't want that. You should know that over the past two years the average revenue per student has been going up and that is due to the very analytic way Udemy goes about marketing. When was the last time you saw a $9.99 sale? Of course, the idea is to increase volume at the same or higher price.

  • I think this a great idea. Based on last months data I will be 2% in the negative.

    But if Udemy will get into other marketing strategies, then this can be significant ! Based on the information, it looks like if your percentage of sales from Udemy Organic is 64.86%, then you will be even.

    Absolute worst case (N = 100) : -26% ( All your sales comes from Udemy Organic)

    Absolute happy case (N = 0) : +48% ( no sales come from Udemy Organic)

    Did some elementary Algebra. :) This may help others.

    Lets say N% of your revenue come from Udemy Organic, then you will be positive or negative by (48 - 37N/50) % points ( depends if the value is positive or negative)

    Hope I got this right this time.

  • @LawrenceMMiller
    Udemy is trying to sell at some high price but don't forget taxes from various countries. 15% US tax, 18% GST from India and same kind of taxes from other countries. So at the end it is almost same revenue.

    Earlier $9.99 sale from US was giving $5 revenue and now $11.99 sale is giving $5.1.

    In same way earlier INR 360 was giving $2.5 revenue and now INR 455 is giving revenue as $2.66.

  • Ryan
    Ryan Posts: 52 trailblazer rank

    BEFORE:

    your course is sold at $10.

    you get $5, udemy take $5.

    SOON:

    your course is sold at $10.

    you get $3.70, udemy take $6.30

    WOW:

    couldn’t get anymore seamless 😆

  • Wolf, you might get taken more seriously once you learn how to interact more maturely and respectfully with people in this forum.

  • AndreiD
    AndreiD Posts: 29 trailblazer rank

    I'm really wondering if you guys ran the numbers.

    I did the math and with the new percentage allocation, my income would have increased by 2.3% in January and by 0.3% in February.

    So yes, for me at least, it will not cause significant changes in my revenue.

  • Scenario 1:

    Let's say you get $400 from paid and $400 from organic, a total of $800.

    Paid: This will go up from $400 to $592 (from 25% to 37% - this is 400/25*37).

    Organic: This will go down from $400 to $296 (from 50% to 37% - this is 400/50*37).

    Total: This will go up from $800 to $888, an increase of 11%.

    Scenario 2:

    Let's say you get $400 from paid and $200 from organic, a total of $600.

    Paid: This will go up from $200 to $296 (from 25% to 37% - this is 200/25*37).

    Organic: This will go down from $400 to $296 (from 50% to 37% - this is 400/50*37).

    Total: This will go up from $600 to $592, a decrease of $8.

    Other scenarios are available. Why not put your numbers in this calculation to see what might happen?

    I hope this helps.

  • @Ryan
    if its from US then it will be $3.15 revenue and fact is some students think with this amount they have hired personal tutor.

  • SharonRamel
    SharonRamel Posts: 1,308 rolemodel rank

    Great to see it simplified, especially with Google phasing out cookies. I just did the math over a six month period to remove major sales pulls and I am slightly better overall - around 2%.

  • @PhillipBurton
    both the scenarios you took are applicable when ads/affiliates earning is equal or greater than organic.

    For scenario 1, $400 is revenue so actually $1600 total sales from ads/affiliates and $800 sales from organic. Now just swap these numbers i.e $1600 sales from organic and $800 from ads/affiliates, so as per current your revenue will be $800 + $200 = $1000 which is less than $888

    For scenario 2, $1600 total sales from ads/affiliates and $400 sales from organic. Seems like you have swapped numbers while doing calculation. So with new system it will be $2000*0.37 = $740.

    My point here is, it all depends on how much gap you have between organic and ads+affiliates. The more organic then chances are more that it will be more drop in revenue. But if new marketing can fill that gap then it will be minimal impact.

    With Ads/affiliates you may see high revenue but that does not mean its just because course is promoted. It may happen existing Udemy students land on Udemy from paid ad of other course and they do not buy anything. Now after 3-4 days they directly hit Udemy URL and buy your course by searching. This will still count as ad sale and NOT as organic.

  • ba0708
    ba0708 Posts: 209 specialist rank

    Just ran the numbers, and it looks like I'll be losing $300-500 per month with this change. That being said, that's only the case if the number of sales don't increase. That's the whole point of this (at least officially), so I hope that will indeed be the case. Logically I like the simpler revenue share. Financially, I'm 20% skeptical but Udemy has earned 80% of my trust over the years. Even if I lose a few hundred dollars per month, I am confident that Udemy will be able to grow my revenue over time. So yeah, we'll see. I'm sure I'll be alright personally.

  • @KatieBent
    Please could you clarify this , thank you

    "On May 3, the Marketing Boost Program will be retired, and we’ll open up the opportunity for direct paid advertising to all courses on Udemy."

  • @Kain_Ramsay
    im well aware of my tone. TBH, I don’t see a problem with it. It was rather tame - and do you really think I care if some rando on an Internet forum “takes me seriously”?

    I’ll repeat my point: If you don’t like reading people complaining about changes that might affect their income, you can leave the forum or you can scroll on by, just as easily as they can leave the platform, as you suggested.

    Enough with the “if you don’t like every single thing Udemy does, you can leave” nonsense. It’s dismissive.

    I find it interesting that you think that much of yourself that you feel you speak for everyone here. That’s a pretty high horse you are sitting on.

    Also, it appears I’m taken plenty seriously by other instructors:

    CD1B2832-3501-4BBD-ADAC-EE4541EF3A58.jpeg

  • 1. I would like clarity on this also:

    "On May 3, the Marketing Boost Program will be retired, and we’ll open up the opportunity for direct paid advertising to all courses on Udemy."

    2. I would also like to see an emphasis on Udemy promoting all courses equally, a level playing field is fundamental to instructor trust...

    3. My thoughts are also that the industry standard at the moment is 50% revenue split, so Udemy will be taking a higher revenue share at 37% in the industry, the justification being they need a higher split to invest in marketing and growth, lets just hope that in Udemy's desire for growth and brand awareness, instructors don't get left behind...

  • @MarkTimberl006
    Just on your second point: No retail marketing organizations promotes all courses equally. They promote those products that have the highest probability of appealing to customers and making money. Let's be honest. A lot of courses on Udemy are horrible and shouldn't be promoted at all. Do you want money shifted from marketing your best selling courses to courses that won't and shouldn't sell?

  • FrankKane
    FrankKane Posts: 1,770 rolemodel rank

    To those saying this only benefits top instructors... well, I'm one of them, and I actually stand to lose a few percent in my revenue because I do unusually well on organic sales today.

    But I'm not freaking out about it, because I'm confident Udemy will grow more than a few percent to more than make up for it.

    It's not some conspiracy to screw us. They are just simplifying the revenue model and they have tried very hard to make the net effect overall a wash. As they alluded to in the announcement, it's really about the increasing difficulty in attributing the sale of a course to a given ad or affiliate accurately. Some platforms (like TV) are difficult to track, and as browsers crack down on cross-domain cookies, attribution for affiliates and ads is going to become less accurate as well. They are just trying to keep the system fair and accurate.

  • @LawrenceMMiller
    if that's not equally done then why to have equal revenue share of 37% ?

    Let instructors decide to opt in or out like now we are having option.

    Again I would say ad/affiliate sale doesn't mean it came from promotion only. Chances are that organic sale turned into ad/affiliate sale within 7 days period.

  • @Lawrence

    Just to clarify, I am not asking for equality of outcome, but equality of opportunity.

    Courses in the past have been selected by Udemy and given 'special' promotion privileges because of an existing relationship based on other courses. I would prefer a marketplace where each course can compete without any fingers put on the scale.

  • @MarkTimberl006
    @Alfa-eLearning


    I believe in equality of opportunity when it comes to the education of children, etc. But, that is not what this is. If you have 1000 products to sell and you are going to spend X amount on marketing, are you going to spend X/1000 on every product? No. You are going to spend money on those that have the highest probability of bringing customers into your store. Once they are in the store they can search, shop around and buy anything they like.

    If you or I write a novel, and we have no track record of selling our novel, and Stephen King has just come out with a new novel, are you or I going to get equal attention from the marketing department/money? Hell no!

    Marketing is not an equal opportunity business.