Issuing a required fix after my course went live

TharwatSamy
TharwatSamy Posts: 6 researcher rank
in First-time course creation

udemy issued a required fix after my course went live which prevented enrolled students from watching the course

i know it's my mistake for changing the image so i have nothing to complain about

but is preventing already enrolled students to watch the course normal ?

i can't help it but feel there is better ways to deal with cases like that specially when the course is already live

Comments

  • Bella
    Bella Posts: 3,694 traveler rank

    Hi @TharwatSamy, thank you for reaching out about this. I totally understand your concern here.

    During the Quality Review Process, the Trust & Safety team will look for any areas of improvement and send a warning for you to correct the necessary items. The course may be unpublished during this time and become unavailable for new enrollments, but please rest assured that students who are already enrolled in the course will not lose access to the material. They will still be able to watch the course.

    I just checked and it seems that your course has been reviewed and has been republished now. If you have any further questions, feel free to contact policy@udemy.com - the team will be happy to assist.

    Bella Almeida

    Udemy Community

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