Can't connect PayPal to Udemy

Veasna, M.
Veasna, M. Posts: 179 storyteller rank
in Introductions

Hello,

I need help. I tried to connect PayPal as a payment method.

However, It took hours yet It was still loading and not connected.

Comments

  • ElianaC
    ElianaC Posts: 5,536 Udemy rank

    Hi @Veasna21 I'll recommend you to reach out to instructorsupport@udemy.com the team will be able to provide you with further steps.

    Regards,

    Eliana

  • Eric Mulwa
    Eric Mulwa Posts: 5 researcher rank

    Hi, Veasna21,

    I had the same problem, but after email the Udemy technical support team, their suggestion solved the problem.

    Here's what I recommend you do:

    1: Try it using a different browser. For me firefox wouldn't connect. I tried Google Chrome and it worked.

    2: Try another browser and use a different device (if you were using computer before, you can use a tablet or smartphone). In my case I use my smartphone and Google browser and it worked like magic--in less than a minute

    3: If it still doesn't work wait for a while and then try again.

    4: If it still doesn't work, email Udemy support team. They'll respond in less than 24 hours and help you out.

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