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Bella
Community Manager
Community Manager

Hi, everyone,

Over the past few months, we’ve done some research to understand how we can improve the Udemy mobile app for you. Many of you shared your challenges with viewing and responding to learner Q&A on the app. Based on your feedback, we've updated the instructor mobile Q&A experience to be more intuitive across iOS and Android.

Now on the instructor app, you’ll be able to:
- Mark, view, and remove featured questions
- Add filters to sort by newest, oldest, and most upvoted questions
- View lecture and section information for each question for more context

We hope these updates help you interact with and support learners more easily across devices than ever before! To check out the changes, sign in to your account on the Udemy mobile app, tap Switch to Instructor View under the Account tab, and then tap Q&A under the Inbox tab.

  • Platform Announcement
RyanJaress
Community Manager
Community Manager

We’re excited to share with you our updated Udemy Business Priority Topic list for Q1 2023! 

 

This quarterly-updated list was created by our Udemy Business Content Strategy Team by examining topic demand and requests from our customers, reviewing industry trends, and closely reviewing our current offerings.

 

Feel free to take a look at the list and see if there are any courses that you can create!

Read more...

Bella
Community Manager
Community Manager

2022 was another year of incredible change, with new economic realities, new ways of working, and new technologies. But through it all, learners looked to you and your courses to help them meet those challenges.

But sometimes, with everything going on, it’s easy to forget just what happened. So we put together a year-in-review video to highlight the numbers and stories that made the year amazing.

And when you’re done watching, we’d love for you to share your accomplishments with our brand new social media graphic available in our Instructor Social Kit.

 

  • Platform Announcement
RyanJaress
Community Manager
Community Manager

Hi Instructors! 

 

If social media is a part of your marketing strategy, this post is for you. Recently we introduced the Instructor Social Kit — a collection of graphics and guidelines to help you celebrate your Udemy accomplishments on your social and professional networks.

 

Today, we’d like to take you on a quick tour to help you make the most of the kit. Check out the kit for yourself, or read on to get a sense of what’s included.

Read more...

  • Platform Announcement
Bella
Community Manager
Community Manager

Hi Instructors,

 

As this year comes to a close, we’re excited to announce some big, upcoming changes to our coding exercises tool!

 

  • An improved look for learners. To create an authentic programming experience, our new coding exercise learner experience closely simulates an Integrated Development Environment (IDE).
  • Help your learners when they get stuck. You can now add hints and a related lecture to your coding exercises to help your learners get to the right answer.
  • Create comprehensive solutions. Clarify the right answer in the solution explanation section and create test cases that are now shown to learners so they can better understand where their code is breaking.

Most of these coding exercise improvements are currently in beta testing with a select group of courses. We’ll be slowly rolling out the beta to courses with coding exercises over the next few weeks and aim to launch the new experience for all courses in early 2023. You can learn more at this Teaching Center article. We can’t wait to hear your feedback on the enhanced tool!

  • Platform Announcement
RyanJaress
Community Manager
Community Manager

Hi all,

 

As we head into the end of the year, we wanted to provide an update on our continuing work to offer both subscription and purchase options for individual learners on Udemy.

Read more...

RyanJaress
Community Manager
Community Manager

Hello Hello!

 

We wanted to pop in and remind you that applications for the Community Champions program will be closing tomorrow!

Read more...

Bella
Community Manager
Community Manager

Bella_0-1669313981712.gif

 

Hello, instructor community!

 

It’s Thanksgiving in the United States and we wanted to take a moment to say that we are thankful for each and every one of you who have been a part of the community! 🦃

 

Because of you, this community and Udemy are where it is today. You are helping others obtain the education and training they need to succeed and we can’t thank you enough!

 

During this time, we may be slower to respond due to the holiday. We encourage you to take some time to be thankful for any aspects of your life that mean the most to you.

 

With that, we’d love to hear from you!

 

What is something or someone you are thankful for this holiday season?

 

Post your answers in the comments below! 👇

 

Thank you again for being a part of this community and a part of Udemy!

 

Best Wishes,

The Udemy Community Team

  • Platform Announcement
RyanJaress
Community Manager
Community Manager

We're making it easier and more rewarding to create accessible learning content.

Read more...

Bella
Community Manager
Community Manager

Xin chào Udemy Instructors!

 

We’re excited to share our efforts to expand our presence in the Vietnamese community:

  • In case you missed it - In August, we announced our strategic partnership with FUNiX, the leading online education platform in Vietnam.
  • We’re going to be adding the Vietnamese currency, Dong, to our platform. You can see it as a currency option on the course management pricing page and the price tier matrix in the next few weeks.
  • We’re planning to launch a Vietnamese language version of our site by the end of the year, and, in 2023, we will launch Vietnamese versions of Udemy Business and our Help Center. 

 

To learn more about our plans in Vietnam check out the following Teaching Center Article

  • Platform Announcement
Bella
Community Manager
Community Manager

Hello instructors,

 

Our Black Friday sales are almost here!  For those of you who might be new to Udemy, these tend to be Udemy’s largest promotions of the year, bringing in new learners from around the globe and providing you with the potential to grow your enrollments and increase revenue.

 

To ensure that you are ready for the influx of new learners, The Udemy instructor team has put together an updated list of recommendations for how you can get your course ready in the Teaching Center. 

 

Some of the tips include:

  • Updating your course, practice tests & quizzes
  • Update your course landing page
  • Ensure that your content is accessible 
  • Plus, other tips on ratings & reviews

 

Head on over to the Teaching Center to read the full article. Then be sure to come back here and let us know how you’ll be preparing your courses for Black Friday in the comments!

 

Teach on,

Bella 

  • Platform Announcement
Bella
Community Manager
Community Manager

Building on our update in August, check out the changes we’ve made to coding exercises in the past few months! We are continuing to improve this tool so that you can offer your learners authentic ways to practice and assess their comprehension.

 

  1. We released code snippets and auto-completion features to help learners practice similar to an integrated development environment (IDE). Code snippets are templates that make it easier to enter repeating code patterns.
  2. You can now create coding exercises in Java 17 with JUnit5. Java is one of our most popular programming languages, and these improvements could be helpful for the 600,000+ learners who are enrolled in a Java development course. 
  3. When learners open coding exercises in a course, they’ll now see a fully-extended environment. It’s a smaller-scale design change, but we’re hoping it improves the user experience for you and your learners.

 

Beyond these improvements, we’re working on new designs for coding exercises that align with some of the top requests we’ve heard from you and learners. We’ll continue to update the community and this teaching center article as we make progress on the initiative!

  • Platform Announcement
Bella
Community Manager
Community Manager

Hi everyone,

 

Following up on September's theme of data & analytics, we wanted to share a few improvements our teams recently made to the Performance dashboard:

 

  1. We've updated the way we calculate course consumption to better reflect overall learner engagement. Before, the Course Engagement page didn't include time spent engaging on-platform practice activities like quizzes, practice tests, and coding exercises. Now time spent on these activities is included in your Course Engagement report.

    We also cleaned up the logic around details like repeat viewing and watch speed. For the curious: repeat viewing counts the same as first-time viewing, and two users watching the same video count as the same number of minutes consumed, even if they watch at different speeds. For those of you with content included in subscriptions (Udemy Business and Personal Plan), this updated way of calculating engagement is now consistent with the calculation used in the Revenue Report, which already included engagement with practice activities. 

  2. We've introduced a new metric, minutes consumed per active learner, to save you a trip to your spreadsheets and make it easier to compare engagement across courses. We heard from some of you that this metric provides a clearer idea of which of your courses are successfully driving learner engagement, and which might need some love to get learners moving.

  3. We've added sorting capabilities to the Course Engagement summary report to let you view your courses in ascending or descending order in terms of minutes consumed, number of active students, or the new "minutes consumed per active student" metric. We hope this helps you prioritize your efforts when it comes to updating your courses or planning new ones.

    We hope these updates help you continue to create great content that keeps your learners motivated, engaged, and loyal.

 

Teach on,

Bella Almeida

Udemy Community

  • Platform Announcement
Bella
Community Manager
Community Manager

Did you know that 9% of learning now happens in the background? To stay on top of this trend, we have some exciting news — CarPlay is now available for the Udemy iOS app.

Read more...

  • Platform Announcement
Bella
Community Manager
Community Manager

Hello instructors,

 

We’ve received several reports of the September Revenue Report not displaying as expected, as well as Promotional Emails and Educational Announcements not being sent out. We understand the importance of these features and apologize for any inconvenience caused. Our Engineering team is working diligently to resolve both issues.

 

Please continue to report any issues to our Instructor Support team or use this thread to document them. Once we have additional information, and/or once this is resolved, we will update this thread.

 

We appreciate your patience and cooperation as we work through this matter. 

 

Teach On,

The Udemy Instructor Team

  • Platform Announcement
Bella
Community Manager
Community Manager

After more than a year of running Personal Plan (a subscription for individual learners) in select English-speaking markets, we're getting ready to include more languages and markets over the rest of the year. Brazil is up first, with subscribers able to access top courses in both Portuguese and English in the next few weeks. After that, we're looking to include German and Spanish content, with other markets to follow.

 

We've learned and changed a lot about this new offering since we first piloted it last April. These efforts have helped us guide prospective learners to the right experiences for their needs, whether that's a subscription or an individual course purchase. For example, a test in the UK confirmed the value of offering a free trial, while another proved that offering learners tools to schedule dedicated learning time helped them stay on track.

 

To read more about Personal Plan, including a refresher on what content is included and how instructors are compensated, please read on in the Teaching Center.

  • Platform Announcement
RyanJaress
Community Manager
Community Manager

Over the years, we've heard repeated requests from those of you who teach programming courses to improve our coding exercises tool. We’re happy to tell you that we've prioritized improvements to coding exercises in the coming months so that you can create hands-on practice opportunities that encourage course engagement. 

Read more...

Bella
Community Manager
Community Manager

Based on learner and instructor feedback from the initial rollout of these updates, we wanted to highlight the following changes:

 

  • We are extending the deadline from August 15 to August 25 for re-enabling subtitles. You will also no longer be able to turn off native-language subtitles and captions for Udemy Business courses beginning August 25. If you’re affected by these changes you should receive a reminder email this week. 
  • We will be requiring subtitles or captions for all English, Spanish, Portuguese, French, and Italian courses in the Udemy Business content collection. This excludes Japanese, German, and language-learning courses with subtitles or captions.
  • We will no longer be creating auto-generated subtitles for Mandarin courses due to accuracy issues reported by learners. We will also be unpublishing the subtitles already generated for these courses, but you are free to edit and republish them if you think they are sufficient.

----

 

As we move into H2, we’re planning on making changes to the way we manage subtitles and captions on the platform to align closer with our accessibility goals. Historically, we’ve created auto-generated subtitles for all English, Spanish, and Portuguese courses on Udemy. This is because we believe subtitles and captions can make courses easier to comprehend with a larger audience, including learners who speak another language and hearing-impaired learners.

 

At a high level we are building upon what we’re doing today by making the following changes by the end of the year:

  • We plan to expand our auto-generated subtitles to all eligible courses in German, French, Italian, Japanese, and Mandarin by the end of the year.
  • We are investing in an improved auto-generation model to increase the accuracy of transcriptions.
  • We will provide auto-generated subtitles for courses once they reach 20 enrollments in order to prioritize courses with learner engagement.
  • We are requiring subtitles or captions for all courses in the Udemy Business content collection starting August 15th.

 

These changes are intended to help instructors cater to learners of all backgrounds and to move toward a high standard of accessibility for a growing global audience. To learn more about these updates, read on in the Teaching Center.

  • Platform Announcement
Bella
Community Manager
Community Manager

Hello instructors!

 

Every quarter, the Udemy Business team analyzes and shares trends based on what employees are learning across our thousands of customers around the world. With access to billions of data points, we can provide a unique perspective on the most in-demand job skills (both power skills and technical skills) modern employees need to thrive in today’s dynamic workforce and how organizations can tie learning to business outcomes.

 

Bella_0-1658776144379.png

 

Any surprises here? Tell us what you think about this list in the comments!

  • Platform Announcement
Bella
Community Manager
Community Manager

Hello everyone,

 

I’m excited to announce that today Udemy published its inaugural “Social Impact Report” and I want to take this moment to thank you all for your commitment to improving millions of lives around the globe by sharing your expertise on Udemy.

 

The report spotlights so many individuals and organizations who have increased access to learning as a result of your hard work. The stories within the report are a testament to our joint commitment to provide flexible, effective skill development to empower organizations and individuals around the globe. 

 

Positive societal impact is ingrained in our business model and we know that education lifts individuals, and in turn, lifts societies. When you teach with Udemy, you create new possibilities for millions of learners across the world. 

 

Thank you for sharing your knowledge with the world. Whether you just launched your first course or you already have thousands of students, we’re excited to partner together to improve lives through learning.

 

Gregg

  • Platform Announcement
Bella
Community Manager
Community Manager

Our marketplace is growing rapidly – from 55,000 courses in 2017 to over 196,000 courses today. With this in mind, we're working on helping courses stand out with updated packaging and pricing for certain types of content.

Read more...

  • Platform Announcement
ElianaC
Community Moderator
Community Moderator

As an effort to increase transparency and security for our instructors, we’re creating a new invitation and notification flow when instructors make changes to the co-instructors of a course. 

Now when you add a co-instructor to a course, the invitee will receive an email invitation to accept through a link that directs to the instructor platform.

 

Additionally, instructors with managing permissions will be notified when a co-instructor joins or leaves  a course. We hope these changes will make it easier to manage courses with co-instructors moving forward.

 

Eliana Cerna

Udemy Community 

  • Platform Announcement
ElianaC
Community Moderator
Community Moderator

A year into our first broad consumer subscription, we're ready to grow Personal Plan and accelerate our learning.

Read more...

Bella
Community Manager
Community Manager

Hi Instructors!

 

As Udemy grows, we are always looking for new ways to expand our educational offerings and keep learners engaged. With that in mind, we’re excited to share an update with you on our partnership with Emeritus. Check out this Teaching Center article to learn more.

 

 

Teach on,

Udemy Community Team

  • Platform Announcement
Bella
Community Manager
Community Manager

Hi instructors,

 

The idea of finding your hard work available on a third-party platform is frustrating and this is a concern that Udemy takes seriously. We want to take this opportunity to share some insights on what Udemy’s efforts to fight piracy look like thus far. 

 

In a continued effort to combat piracy, as many may already be aware, we have expanded our partnership with a new anti-piracy vendor, Corsearch. Through this partnership, any instructor can reach out to Corsearch if they discover their course(s) being offered on a third-party platform(s) without their permission. Instructors can fill out the Piracy Reporting Form. Upon receipt of the instructor's piracy report, Corsearch will file a legal notice called a “takedown notice” to major search engines such as Google, Yahoo, and Bing to stop the traffic from reaching the pirated content. Removing the pirated links from search engines allows prospective students to instead be pointed toward legitimate publications on Udemy or your own site. 

 

While the specific courses eligible for the program will vary over time, just as before, we have a Piracy Detection Program which is designed to ensure coverage globally for the courses which are exclusive to Udemy and are the highest-trafficked paid courses on Udemy. Under Corsearch, we have increased our course coverage more than before! If you are unsure as to whether or not your course is covered under our current Piracy Detection Program or would like us to review your eligibility in the program, please reach out to us at piracy@udemy.com and we will be happy to assist you. 

 

Corsearch will proactively and regularly monitor major search engines for any piracy-related versions of your Udemy course(s), and send removal notices on the instructor’s behalf if the pirated versions of the Udemy course(s) is found on the top major search engines. To learn more about the Piracy Detection Program or the piracy measures we are currently enforcing, please refer to our Help Center articles and the Intellectual Property Policy

 

We hope this information helps in better understanding the steps we are currently taking to combat piracy. We appreciate your continuous feedback and support of all our learners and instructors. Don't hesitate to reach out to us directly at piracy@udemy.com with any additional questions you may have- the team will be more than happy to assist you.

  • Platform Announcement
ChrystieV
Community Manager
Community Manager

We’re excited to announce the launch of a new coupon creation tool that will make it easier to build your audience and manage your business on Udemy.

Read more...

  • Platform Announcement
ChrystieV
Community Manager
Community Manager

Today, we're excited to highlight two upgrades our Instructor Experience team recently released to make it easier to build and manage your courses.

Read more...

  • Platform Announcement
Bella
Community Manager
Community Manager

Learn how you can access your tax forms today

Read more...

  • Platform Announcement
Bella
Community Manager
Community Manager

Starting today, you will now be able to schedule your course coupons in advance within the current calendar month. 

Read more...

  • Platform Announcement
Bella
Community Manager
Community Manager

With the new year in full swing, we wanted to draw your attention to an update we just published in the Teaching Center regarding our global pricing practices. 

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  • Platform Announcement
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