I have created a new course, but I have observed that my course's promo video or any other video of all newly launched courses (hot and fresh courses) is not playing on iPhone and iPad Safari and Chrome browsers at present. Surprisingly, the promo videos of old Udemy courses are running smoothly on the same browsers. But all the new course videos are running without any problem on other devices like desktops, android or the Udemy app.
I am very concerned that the potential students are not able to watch my promo video on their iPhone or iPad. I would like to ask you to check the issue with the newly launched course promo videos on the iOS devices and let me know if is it happening with you too.
