06-05-2019 02:01 PM - edited 06-11-2019 05:21 PM
Hey everyone! As requested, here's a list of community threads and Help Desk articles that we can use to answer frequently asked questions in the community. This is a work in progress, so I'll continue adding as we go!
I'll also be working with our team to get some of these posts added to the sidebar so they're easier for everyone to find.
What mic / camera should I use? What equipment should I buy?
How do I remove background noises?
What video editing software should I use?
How can I improve X?
How do I market my course? How do I make more sales?
Should my cousre be free or paid? What should the price be?
I got a bad review. What do I do?
What can I include in my bonus lecture?
When should I send promotional emails? What can I include?
What can go in my educational announcement?
I found my course on a pirate site!
Feel free to comment with additional questions and posts you'd like me to add to this master list.
06-11-2019 08:55 AM
Thanks, that's perfect. Bookmarked!
For the piracy one, I would use the direct link to the Udemy help page, it usually isn't much of a discussion.
06-11-2019 11:02 AM
100% I can include relevant Help Desk articles for you all too, especially the policy related ones.
06-13-2019 07:23 PM
06-25-2019 03:38 AM
I'm wondering if there is a specific link regarding unpublishing courses as in what happens to student numbers and reviews. So if you have a course with 5000 students and 500 reviews do these figures remain in overall student numbers and review count? And also whether students still will receive announcements.
09-13-2019 04:00 PM
09-13-2019 04:09 PM
Hey @DeniseFletcher, sorry for the delay! I missed that message somehow. The closest Help Center article I found was this one: https://support.udemy.com/hc/en-us/articles/229604968-How-to-Delete-Unpublish-or-Republish-a-Course- but I'm asking the team to get answers to your questions.
09-13-2019 05:03 PM
Yes @JocelynH I think that was my concern because the link you provide needs a bit more information about the impact on our instructor figures that the potential students see like student numbers, reviews etc.
I'm also wondering does a retired course still receive announcements? And can you still give people a link to the course if needed? It might not be in the marketplace but it still exists and students can still use the course so it is live but hidden? Can existing students leave a review for an unpublished / retired course? Will that review count in the overall review ratings?
So quite a lot of different questions which aren't addressed anywhere.
09-16-2019 10:27 AM
Hey @DeniseFletcher, that level of nuance would be best addressed by firstname.lastname@example.org! I'd be asking the same people those questions so it may be quicker if you reached out to our support team directly.
I can also recommend that our team add in some of that information to the Help Center article I shared earlier.
11-01-2019 05:43 AM
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You can join the Instructor Club after you publish your first course. In the meantime, you’ll find plenty of help and advice in Studio U.