Video playback issue (Progress bar doesn't hide)

Video title and progress bar doesn't disappear after a while, when playing videos, and I have tried refreshing the website, changing the browser, changed the settings and restarted my pc, still it doesn't seem to work, and it irritates me a lot.

«1

Comments

  • Bessy
    Bessy Posts: 938 Udemy rank

    Hi @guruvishal I apologize for any trouble caused.

    This could potentially be a bug since there is another report similar to this.

    To assist our team in determining if this is a general issue affecting multiple users, we encourage you to create a support ticket as well, providing as much detail as possible, such as screenshots.

     Please contact our Student Support team by clicking on the "Contact Us" option on the right of this article.

    Best regards,

  • Hi @Bessy, I am still facing this issue, is there any update on the resolution for the bug, please help with any reference link to check on the status of the bug resolution as I am still facing this issue and the "Contact us" bot (Alex) isn't helpful at all in trying to report this issue along with the playback issue which is occurring when trying to start a video using spacebar.

  • Jeremie
    Jeremie Posts: 2 observer rank

    Hi @guruvishal ,

    Did you get an answer from support?

    In my case it hides part of the content of the videos. This is really painful.

  • Also experiencing this issue
    Using Firefox
    It's blocking key information at times.

  • same issue here

  • same problem and more.when I start the course playing 1st video play and pausing works well. then on the 2nd video, when I press the Space bar to pause, the video in the background starts playing and when I press the Space bar again, double video-playing voices mix each other until I refresh the page and play again. What a website in 2024 :)

  • Yes, I am facing the same issue. I tried it on a different browser, but the issue persists.

  • same problem and more.when I start the course playing 1st video play and pausing works well. then on the 2nd video, when I press the Space bar to pause, the video in the background starts playing and when I press the Space bar again, double video-playing voices mix each other until I refresh the page and play again. What a website in 2024 :)

  • Bessy
    Bessy Posts: 938 Udemy rank

    Hi Everyone!

    We want to let you know that our team is aware of the problem and is actively working on resolving it as quickly as possible.

    We understand how important this is and sincerely apologize for any inconvenience caused.

    Thank you for your patience.

    Best regards,

  • I have the same issue. I addition to this.. when I use spacebar to pause and resume the video.. ii starts 2 videos together. One from the location I paused. Another from beginning

  • Same issue here

  • cmenken
    cmenken Posts: 2 observer rank

    I seem to have the same issues on Firefox. Doubled sound and the progress bar not hiding during playback.

  • navalog
    navalog Posts: 2 observer rank

    Same issue here

  • maac
    maac Posts: 2 observer rank

    It's quite annoying, it might be worth having the option to manually turn it off in the future

  • Facing the exact same issues as discussed above. Hope Udemy fixes them asap

  • Khanh
    Khanh Posts: 2 observer rank

    Same issue here and its really irritate me. The screen is little dark at the edge when the progress bar is show up. When this problem is fixed? Its really painful to watch video

  • SAME ISSUE. VIDEO TITLE AND CONTROLS ARE NOT HIDING.

  • np1985
    np1985 Posts: 3 observer rank

    Seeing same issue

  • Same problem here, on Windows using Chrome browser. Very irritating, the video progress bar blocks important information often.

  • Been a few days now and all of a sudden this is happening. I'm using Win 11. I have tested this on Edge, Opera, Chrome, and Firefox. Problem still persists. Opened a support ticket, never heard back. Clearing internet cache doesn't do anything. Happens with all my courses that I've downloaded and on multiple accounts.

  • same issues on every browser i have used, on 3 different computers.
    Probably blurred videos also related to the issue (1080p).

  • np1985
    np1985 Posts: 3 observer rank

    same

  • dwiN
    dwiN Posts: 11 researcher rank

    Same issue and no solution

  • Eric
    Eric Posts: 2 observer rank

    Hey guys. While they are working on a fix, you can mitigate the issue by right clicking on the parts of the video that are in the way (progress bar, top banner..) and use "inspect element." Then, delete that highlighted element from the html code that pops up. You can still use keys to interact with the video or click on the video to pause it without the progress bar.

  • i have a temp workaround using edge

    :post:

    Video playback issue (Progress bar doesn't hide) — Udemy

  • hugocbp
    hugocbp Posts: 2 observer rank

    Same issue on macOS + Firefox.

    Video controls do not hide at all.
    Sometimes unpausing the video causes double-voices to start playing until a full page refresh.

  • MannyF
    MannyF Posts: 4 observer rank

    Yep, I'm having the same issue as reported.

  • MannyF
    MannyF Posts: 4 observer rank

    I have just experienced triple sound. Once I pause the main video, using space bar, two other streams of audio continue playing.

  • Same issue. Progress bar does not hide and multiple videos start playing in the background.