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Bella
Community Manager
Community Manager

On August 6, Udemy will be undergoing routine maintenance and testing. Here’s what you need to know.

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  • Platform Announcement
Bella
Community Manager
Community Manager

We continue to develop our pricing and promotions systems to help maximize course earnings and support marketplace health. As part of these efforts, we’re looking to better understand the ways students select and apply promotion codes. 

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  • Platform Announcement
Bella
Community Manager
Community Manager

The Udemy marketplace is home to tens of thousands of instructors and courses, and we strive to provide an opportunity for success for each one. In order to increase the discoverability of quality courses, improve site performance, and support overall marketplace health, we've introduced a marketplace maintenance program to periodically audit and unpublish nonperforming, outdated content.

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  • Platform Announcement
ChrystieV
Community Manager
Community Manager

I wanted to quickly introduce myself,  I’m Chrystie and I am your new Community Manager! I’m thrilled to be in the presence of experts, entrepreneurs and our long time Udemy instructor community members. I have been working with communities for over 10 years and have also created a few online courses myself, so I am very excited to be taking over this role at Udemy.

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  • Platform Announcement
Abbie
Retired
Retired

As we announced in March, some important updates to the revenue share model and promotional programs are coming next week.

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  • Platform Announcement
Abbie
Retired
Retired

 We're introducing a pilot of a subscription for individual learners. Get answers to your questions.

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  • Platform Announcement
Abbie
Retired
Retired

To help students get the right help and help instructors manage their businesses more effectively, we've made updates to the Messages tool.

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  • Platform Announcement
Abbie
Retired
Retired

As we grow to support more students and instructors than ever before, we're updating the Instructor Terms and the Promotions Policy.

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  • Platform Announcement
Abbie
Retired
Retired

Learn how to make the most of your updated Q&A tools.

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  • Platform Announcement
Abbie
Retired
Retired

We've upgraded your Q&A to help you manage student questions more effectively.

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Lili
Community Manager
Community Manager

Black Friday and Cyber Monday are just around the corner. Next month, hundreds of thousands of students will be shopping for courses. To set you up for success, we have some tips to make your content even more compelling.

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  • Platform Announcement
Lili
Community Manager
Community Manager

Earlier today, you should have received an email about a few updates to the Promotions Policy that will take effect November 4, 2020. While we've pre-announced several of these changes, we wanted to be sure you have a chance to read more about them and ask any questions you have.

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  • Platform Announcement
Lili
Community Manager
Community Manager

As part of ongoing efforts to help students find and enroll in courses, we're making some updates to our course classification system.

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  • Platform Announcement
Lili
Community Manager
Community Manager

Despite all the challenges of this year, incredible instructors like you came together to help new students everywhere succeed through online learning. Our team has been hard at work to ensure we support the entire community and keep the Udemy platform up and running during record-setting traffic and enrollment spikes. 

 

To keep you informed, we wanted to take a moment to review some of the new features, tools, and products developed in 2020.

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  • Platform Announcement
Lili
Community Manager
Community Manager

Over the last two months, we built a new refund platform that allows us to better set student expectations and identify refund abuse. 

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  • Platform Announcement
Lili
Community Manager
Community Manager

Initial Udemy for Business earnings calculations for September have completed and are in the process of posting to instructor revenue reports. However, secondary effects to yesterday's site instability caused a delay in calculating the exact withholding tax for each instructor. As a result, your withholding estimate for September currently includes the maximum possible withholding for your Udemy for Business earnings.

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  • Platform Announcement
Lili
Community Manager
Community Manager

Hi everyone - Starting at 08:30a.m. PDT on October 6, Udemy.com and Udemy for Business experienced a few episodes of site instability causing performance issues for our users. The site is stable as of 04:30a.m. PDT on October 7, and we continue to monitor the situation.

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  • Platform Announcement
Lili
Community Manager
Community Manager

We've been working on pricing and promotional strategies that support a thriving, sustainable marketplace. Learn what's new, what's coming up, and what it means for Black Friday.

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  • Platform Announcement
Lili
Community Manager
Community Manager

As we continue to build new kinds of partnerships to introduce new learners to Udemy, we've created new documentation to clarify how instructors earn revenue from enrollments facilitated by resellers. 

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  • Platform Announcement
Lili
Community Manager
Community Manager

During the State of Udemy this past May, we shared that we’re working on improving the refund system in 2020. Throughout the coming months, we’ll be releasing a series of experiments and updates to our existing refund system.

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  • Platform Announcement
Lili
Community Manager
Community Manager

Hi Instructors - We have reenabled the welcome and congratulations messages for free and paid courses on the marketplace and Udemy for Business. These messages were previously turned off due to the unprecendeted surge in traffic and enrollments our site experienced earlier this year.

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  • Platform Announcement
Lili
Community Manager
Community Manager

Hi Instructors - As Udemy continues to grow to serve more students in more parts of the world than ever before, we're making some updates to our content policies. These updates include changes or clarifications regarding restricted topics, Private Label Rights content, and content for young learners. Read more in the Teaching Center.

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  • Platform Announcement
Lili
Community Manager
Community Manager

We know that it can be hard to find the right time to learn. That’s why we’ve created learning reminders, a new mobile app feature that allows students to set reminders at the frequency and time of day they are most likely to learn.

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  • Platform Announcement
Lili
Community Manager
Community Manager

Hi Instructors! Udemy will be going through site maintenance tomorrow, July 17 from 4-6am Pacific Time. The website (udemy.com) and all related sites will be down or running slowly during this time, so we recommend holding off on publishing any new courses or making edits during this time.

Abbie
Retired
Retired

Hands-on practice is important, and not just for students in developer courses — data science students need it too. So we’re improving coding exercises by adding SQL, R, NumPy, SciKit-Learn, and Pandas — along with Swift 5, and React 16 — to the list of supported languages, frameworks, and libraries.

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  • Platform Announcement
Abbie
Retired
Retired

We’re excited to announce that we released a new note-taking experience for your students today that will be replacing the bookmarks feature.

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  • Platform Announcement
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