Udemy

rmathisen · ‎10-09-2023

Thank you so much. I just got in touch with someone via the chat & they said customer service will reply within 24-48 hours. I'm still frustrated & irritated about this, but this information is helpful. Thank you!

rmathisen · ‎10-09-2023

I woke up to find out that 1 of my courses has been banned, and another "Needs Fixes", but edit the course, because it's frozen. Is there someone I could call/chat with about this? It's been about 12 hours now, and I'm not hearing back from anyone from policy@udemy.com

rmathisen · ‎10-09-2023

Any idea how long this unwarranted course ban lasts? Can you please ask someone from Udemy to respond to my email? Thank you! Robert

rmathisen · ‎10-09-2023

When I hover over my other courses, it says I can "Edit/Manage course", whereas for this course, all it says is "Edit Captions".

rmathisen · ‎10-09-2023

Can you possibly ask that someone reaches out to me? Still very frustrated about this. Thank you, Robert

rmathisen · ‎10-09-2023

Thank you for your response. ....but, this is still very frustrating. I emailed Policy@udemy.com, and hope they get back to me soon. Thank you, Robert

rmathisen · ‎10-09-2023

Thank you so much @RandyMinder I appreciate this, and completely agree

rmathisen · ‎10-09-2023

I got a message for one of my courses that says, "Our course quality review process has been updated since you last submitted your course. Please unpublish and resubmit your course to send it for review." Yet, there are no instructions on how to do this. When I hover over my other courses, it says I can "Edit/Manage course", whereas for this course, all it says is "Edit Captions". Please help, Robert

rmathisen · ‎10-09-2023

Hello, Can you please explain why my CompTIA Notes course was Banned? I feel like Udemy shouldn't ban courses without an explanation. I don't understand how I could just wake up, look at my courses, an see that 1 has been banned. This hasn't been the first time something like this has happened. Please let me know how I could get this course back up & running. Thank you, Robert Mathisen

rmathisen · ‎12-14-2022

Thank you so much for your response! I really appreciate it, Robert Mathisen

rmathisen · ‎12-13-2022

If I have students signing up for my new course through free coupons, will this result in my course ranking higher than on page 20 of the search results. Or, is the only way to rank higher a result of revenue? Thank you, Robert

rmathisen · ‎11-22-2022

If you click on your course, you could see a list of students that are enrolled, and you have an option to message them. Am I able to send those students Coupon Codes via those direct messages, or is this not allowed? Thank you, Robert

Udemy

Robert Mathisen

rmathisen •
Trailblazer

Former High School Physics, Chemistry, and Math Teacher

Community stats

Re: Is there a Udemy phone number/customer service chat?

Is there a Udemy phone number/customer service chat?

Re: My course was Banned? without even reaching out prior to banning the co

Re: Course needs to be put under review - how to do this?

Re: My course was Banned? without even reaching out prior to banning the co

Re: My course was Banned? without even reaching out prior to banning the co

Re: My course was Banned? without even reaching out prior to banning the co

Course needs to be put under review - how to do this?

My course was Banned? without even reaching out prior to banning the course

Re: New Course on Page 20 - Free Coupons?

New Course on Page 20 - Free Coupons?

Direct Message Coupon Codes to Students?

Robert Mathisen

rmathisen • Trailblazer

Former High School Physics, Chemistry, and Math Teacher

Community stats

rmathisen •
Trailblazer