Hi, the template style response from Udemy is below. For me is the way of someone telling you politely they don't actually want to help you in any way and change things. This made me to trust less the way Udemy is behaving with us, the instructors and forgetting what Udemy would be without instructors. I don't make a living from being an instructor and I just want to share my experience first of all with students in they I can and in the time I can. I won't fight this more because I don't have time for it first of all. The students will be however in this case the ones who will really suffer. I will not suffer, the supposed competition will not suffer, and Udemy will get it's share at least partially from the competition. The students will suffer and look, what Udemy would be without students 🙂 Funny is that it shouldn't be even called competition. If another instructor have better course, this should reflect from true reviews and better course overall. And all instructors should contribute to a convergent better materials all in all for students. However, this is leaning more towards a marketplace and fights between instructors are making more harm to teaching than anything. --------- Response from Udemy review below: "I looked at the review in question and your concern that they were making false claims about the nature of your course. Udemy is, however, unable to mediate factual disputes or to determine what is true or false in cases like this. For now, we recommend that you utilize the review response to put forward the facts as you see them. We also went ahead and looked at this student’s account for evidence of fraud or bot activity, or any behavior patterns typical of fake or spam reviewers. We were unable, however, to find any evidence that would indicate that this review was inauthentic. Please remember that reviews on Udemy are only removed under specific and objective criteria. This is because, in a marketplace like Udemy, students must trust they are seeing unfiltered feedback from existing students. The most important thing is to focus on creating a great learning experience. If you do that, your fans will be far louder than your critics."
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