Hi @AhmedYounis,
I'm very sorry for any inconvenience caused by your experience with our chatbot, Alex. Alex is designed to gather all relevant information from instructors, enabling our support team to offer swift assistance for your needs.
To ensure your concerns are addressed promptly, could you kindly reach out to instructorsupport@udemy.com via email?
Thank you so much. Please let me know if you have additional questions.
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