Udemy

3d illusions · ‎01-16-2024

spoke too soon, the push notifications don't work, even though enabled on the iphone.

3d illusions · ‎01-16-2024

I found the solution. The udemy app has an option to send push notifications for each new message, rating, enrolment and q&a. Sorted 😀

3d illusions · ‎01-16-2024

Hi Eliana. Yes this is what I expected, but in this instance, the 4 star review that left no written review after watching virtually non of the course, is having a stronger influence than the 5 star review that was posted with feedback and written review, after watching a larger portion of the course. Do you think it might be a bug with the udemy weighting system?

3d illusions · ‎01-16-2024

Hi, I got my first two ratings on my new course. The first was 4 stars and the second 5 stars. My rating is showing as 4 rather than 4.5. I understand Udemy uses a weighted rating system which takes into consideration the usefulness of the review. The 5 star review gave feedback after watching a decent amount of the course, and also ticked all the questionnaire checkboxes. The 4 star only chose a star rating and did so almost immediately after purchase (so didn't watch barely any of the course). As a weighted system, I would have assumed the rating with the review, longer viewing length and questionnaire answered would have had more weight, pushing the course rating closer to 5. Is this a bug? Cheers Michael

3d illusions · ‎01-15-2024

working now thanks 👍

3d illusions · ‎01-15-2024

I'm still getting access denied.

3d illusions · ‎01-15-2024

yep, I understand that, but usually it's the buyer that covers their own VAT, because they're the citizen of that country. My course's base price is £89.99, so having it lowered to £9.99 through the deals program is already a whopping reduction. It feels like a bit of a kick in the teeth that I'm expected to pay their VAT as well. The only way to avoid it seems to be to opt out of the deals program, which I guess might be detrimental to sales. Could you update your system so that they cover their own VAT, or have an option for the displayed price to be £9.99 (or whatever the deal price is) + VAT? So instead of them seeing the course as £9.99 it would be displayed as £12.49. That way, I'd receive closer to the £9.99, because the display price would have been 20% more.

3d illusions · ‎01-14-2024

Darn it. Thanks.

3d illusions · ‎01-14-2024

Hi. I'd like to get email notifications when I make a sale, receive a review, and receive a message from a student. I checked the notification settings and the manage email notifications of the course, but can't find an option for any of those. Where can I set that up please? Cheers Michael

3d illusions · ‎01-14-2024

Oh I can't see your post. Insufficient privileges.

3d illusions · ‎01-14-2024

Cheers 👍

3d illusions · ‎01-13-2024

I see you're doing great on Udemy by the way. What's your most successful form of marketing if you don't mind divulging publicly?

3d illusions · ‎01-13-2024

Hi, I double checked the course stats minutes watched section, and it displayed zero for the students who requested a refund. Not to worry, I guess it happens. Thanks for the suggestion.

3d illusions · ‎01-13-2024

Oh wait, is the tax shown referring to VAT, and rather than the student paying it, the tutors get it deducted from their revenue? Is there any way for tutors to modify the deals program price so that customers purchase at the intended cost + their county's sales tax? Or perhaps a setting somewhere 'display price = deals price + TAX'? It would be nice not to be forced to pay the customers local sales tax, otherwise I'll be losing nearly half of the sale in tax (customers tax + my income tax).

3d illusions · ‎01-13-2024

Hi, I've just released my course, and although I've submitted the necessary tax form for UK tax treaty benefits, I still see the US tax amount of 19% deducted from my revenue. Is this a Udemy error/delay in processing, or is some US tax deduction still expected even with the treaty? My understanding was that the treaty was in place to protect from double taxation. For example at the end of the year when I submit my accounts, I have to pay 20% UK income tax on any income I make from Udemy. This problem has never occurred with other US based sales portals I use to sell on, so hopefully it's just a delay in processing. Cheers Michael

3d illusions · ‎01-13-2024

Thanks for the response. Perhaps if the refund reason is due to an issue with the course, then relaying that to the tutor anonymously wouldn't breach privacy, and if valid, would allow the instructor to make improvements to the content. Avoiding future refunds for the same reason, and saving Udemy money on transaction fees. I'm pleased to hear there are systems in place to avoid repeat offenders. Cheers Michael

3d illusions · ‎01-12-2024

I've just released a course, and in the promotional videos I mention the course comes with 7GB of 3d assets and scene files (probably worth around 20x more than the deals program price of the course). I've just found that of my first 5 students, 2 of them have asked for a refund without even watching any of the content. I'm guessing they've just bought the course with the intention of getting the 7GB of content and then asking for a refund. Can anyone think of a way around this? Perhaps people should only be able to get a refund after watching a minimum % of the course, or if offering a reason which the udemy team would verify is reasonable and feedback to the instructor for improvement purposes. I'd like the promotional video to continue to include that there's such a lot of downloadable content, because I think it adds a lot of value to the course. Cheers Michael

3d illusions · ‎01-08-2024

Thanks, I got in contact with them, but there's nothing they can do. I'll have to go the dropbox route 👍

3d illusions · ‎01-07-2024

Hi, I'm just about to submit my course for review, but I've found the limit for course resources is 1GB per file. The accompanying files for my course are 7GB and need to be provided as a single zip file because the software the students will be using requires a specific folder structure. Are there any solutions other than providing a dropbox link? I'd prefer to avoid that if possible, otherwise there's no way to limit access to paying students. Cheers Michael

3d illusions · ‎01-06-2024

Thanks, that would be great. I've been adding my sections and lectures for around 7 hours now, and I'm only a 3rd of the way through! Getting tired of manually creating the same thing over and over😭 If you could also ask them to have it create the lectures automatically for each video, so: section from folder name lectures with titles from file name (excluding numerical prefix) use the file/s as the content for the lecture In case of different file types in the folder, the auto-course creation function could let the user choose from checkboxes which file types will create lectures. For mashups, users could name the files the same with a different number prefixed to indicate the order. That would mean the Tutors would just need to add descriptions (unless your developers could extract them from a csv or spreadsheet). Cheers Michael title from file name

3d illusions · ‎01-06-2024

Hi, I'm just uploading my videos from dropbox using the bulk uploader. My course has 160 videos, which on my computer are organised into folders so I know which section they belong to. Is there any way to organise my udemy uploaded library into folders so I can easily find the ones to add to each section? It would be awesome if I could just drag folders into the bulk uploader, and then the sections are automatically created for each folder. Cheers Michael

3d illusions · ‎01-06-2024

awesome thanks.

3d illusions · ‎01-05-2024

Hi, I just received an email about signing up to a community challenge. My course is already created, and I'm about to upload, but I was still considering signing up to the challenge, just because it mentioned my course will be featured in the newsletter. Is there any cost to signing up to the challenge? Cheers Michael

3d illusions · ‎01-05-2024

Hi, how much does it cost?

Udemy

michael campbell

3d illusions •
Trailblazer

Tutor specialising in 3d graphics and animation

Community stats

Re: email notification when receiving reviews, messages, and sales.

Re: email notification when receiving reviews, messages, and sales.

Re: Rating isn't correct

Rating isn't correct

Re: I think I've made a mistake

Re: I think I've made a mistake

Re: Still getting US tax deducted after submitting UK tax treaty forms

Re: email notification when receiving reviews, messages, and sales.

email notification when receiving reviews, messages, and sales.

Re: I think I've made a mistake

Re: I think I've made a mistake

Re: I think I've made a mistake

Re: I think I've made a mistake

Re: Still getting US tax deducted after submitting UK tax treaty forms

Still getting US tax deducted after submitting UK tax treaty forms

Re: I think I've made a mistake

I think I've made a mistake

Re: what to do when my course resources are larger than 1gb

what to do when my course resources are larger than 1gb

Re: organise video library into folders?

organise video library into folders?

Re: community challenge

community challenge

Re: New Board: New Instructor Challenge

michael campbell

3d illusions • Trailblazer

Tutor specialising in 3d graphics and animation

Community stats

3d illusions •
Trailblazer